Netgear Router FAQs: Router Login, Firmware Update, and More

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Users often come across issues while using their Netgear wireless routers. If your Netgear WiFi router is also giving you a headache and is not letting you make the most of it, then consider reading this post. Here, we have covered some of the topmost FAQs that will help you troubleshoot the issues you are facing with your home router. So, read on.

How to Log in to Netgear Wireless Router?

Here are the step-by-step guidelines that you need to follow in order to log in to your Netgear router:

  • Connect your router and the existing modem using an Ethernet cable or a wireless source.

Note: If you use an Ethernet cable to create a connection between your router and the existing modem, make sure that it is not damaged from anywhere.

  • Switch on your PC and open an internet browser. You can use any web browser like Google Chrome, Mozilla Firefox, Apple Safari, Internet Explorer, etc.
  • In the URL bar of the internet browser, type
  • Press the Enter key.
  • On the Netgear router login page, enter the default username and password of your device.

Note: If you are not sure regarding the default login credentials of your Netgear router, then it is advised that you refer to the user manual.

  • Click Log In.
  • In this manner, you’ll successfully be able to log in to your Netgear wireless router.

Why is Not Working?

To troubleshoot the not working issue, follow the tips mentioned below:

  • Make sure that you are using the correct web address to log in to your Netgear router.
  • Check your internet connection. If it is poor, get in touch with your Internet Service Provider and ask him to fix the issue as soon as possible.
  • Make sure that the connection between your Netgear wireless router and the existing modem is stable.
  • If you keep seeing the not working error message on your computer screen, consider clearing the cache and browsing history of your web browser.
  • Disable VPN proxy on your WiFi-enabled device.
  • Temporarily disable firewall and pop-up blockers.
  • You can also try using the default IP address to log in to your Netgear WiFi router.

Let’s hope that after taking the help of the troubleshooting tips mentioned in this post, you’ll be able to get rid of the not working issue.

How to Update Netgear Router Firmware?

Netgear regularly keeps releasing firmware updates for their products to improve their security as well as overall performance. If you are having trouble while trying to perform Netgear router firmware update, follow the steps given below:

  • Switch on your computer.
  • Launch an internet browser on it. Make sure that it is updated. Also, ensure that its cache, cookies, and browsing history are cleared.
  • In the address bar of the internet browser, type
  • Press the Enter key.
  • On the Netgear router login page, enter the default login credentials.
  • Click Log In.
  • Navigate to Settings.
  • Under Maintenance, click Firmware Update.
  • Follow the on-screen instructions.

By following these instructions, you’ll be able to perform Netgear router firmware update.

How to Enable SSID Broadcast on Netgear Router?

  • Log in to your Netgear wireless router using the default admin details.
  • Once logged in, click Settings.
  • Uncheck ‘Broadcast this Network Name (SSID)’ for both 2.4GHz and 5GHz.
  • Click Save.
  • Wait for some time and let the changes that you’ve made to your device become effective.

In this way, you’ll easily be able to enable SSID broadcast on your Netgear wireless router.

Note: If you own an extender and want to hide its network name as well, then access the Netgear extender login page, and follow the same instructions mentioned above.

Here’s to hope that this post was of some help you in troubleshooting the issues you were facing with your Netgear wireless router.