Easy Steps to Fix QuickBooks Error 9999

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QuickBooks is a well-known accounting program. It enables both small and large businesses to operate. This accounting tool, which is jam-packed with useful functions, can conduct bookkeeping, payroll, sales and financing, and inventory management.

Users of QB, on the other hand, may experience several mistakes. 9999 is one of these errors. In this post, we’ll walk you through a step-by-step process for resolving script error 9999. For extensive troubleshooting information, read the entire post.

Understanding QuickBooks Error Code 9999

When a browser fails to run a script from a website housed on a third-party domain, a script error, also called a cross error, happens. When QuickBooks error 9999 occurs, you won’t be able to attach any financial feeds, and the user won’t be able to retrieve any bank transactions through the bank’s website. The greatest part is that if this problem arises, you can either report it on your own or get help from QuickBooks online support pros.

On your computer display, you can encounter the below warning texts:

Error Code 9999: “Sorry, we can’t update your account. Please try updating again later. (9999)” 

Or Error 9999 – Can’t update

All the Possible Factors to QuickBooks Error 9999

Whenever your software faces a Com Error QuickBooks 2017 it is likely that you get a similar error like Script error 9999. Below is the list of all the causes of QB Error 9999.

  • It might be caused by the net’s poor speed.
  • The input devices, such as the mouse and keyboard, are incapable to catch the orders of the desktop.
  • The server, website, or bank may be blocked from connecting due to a firewall or security software.
  • Due to various difficulties encountered when diagnosing the problem.
  • The server and the bank’s connectivity takes too long to establish.
  • The QB was not installed completely.
  • This error might occur as a result of accidentally erased or deleted files.
  • Because of a faulty or corrupted QuickBooks version.
  • This issue might be caused by data mismatches or changes.
  • When you connect to the program at the same moment, this might happen.
  • The user has been unable to link to the bank via QBO.
  • Because of a broken Windows registry.
  • This problem might be caused by cookies or cache files kept in the browser or system.

Points to Consider Before Resolving the Error 9999

There are a few steps to run before you deep into the fixes. Look for them down below:


  • Select “Bank Transaction” from the drop-down menu. Then, from the error notice, hit the “Report Issue” button.
  • If you haven’t installed QuickBooks correctly, you should double-check and reinstall the application on your desktop.
  • After that, fill in your name and email address.
  • Select “Submit” from the drop-down menu.

Troubleshooting Error Code 9999 in QuickBooks 

Choose the best strategy for resolving this problem and thoroughly follow the procedures.

Solution 1: Update Bank Account Credentials

  • Attempt to find the Update option under the Banking section.
  • When you discover the choice, select Update and try to copy the procedures three to four times.
  • If the problem remains, go to the next step in the diagnostics process.

Solution 2: Report the Fault on your Software

  • Visit the “Bank Transaction” page and look for the “Report Issue” key.
  • Examine whether or not the installed program has a flaw.
  • Insert your registered name and e-mail address on the “Report Issue” button.
  • After that, click the “Submit” tab.
  • After 10 days, all of the problems will be resolved immediately.

Solution 3: Fix the Registry File

  • Begin by pressing the “Start” key.
  • To enter the command box, put “Command” into the search box.
  • “Ctrl + Shift” should be held down.
  • At the same time, click “Enter.”
  • When a permission dialog box appears, select “Yes.”
  • The cursor is now blinking, and there is a black box on the screen.
  • There, put “Regedit” into the search box.
  • “Enter” should be pressed.
  • Select “Error 9999” from the drop-down menu.
  • Select “File” from the menu bar.
  • Choose “Export” from the drop-down menu.
  • By providing the respected backup key in the file name, you can save it.
  • Save the file.
  • The user must ensure that the file’s extension is “.reg.”
  • Lastly, you’ll obtain a backup of the QB’s registry entry.

Summing Up!

In this article, we have provided you with all the possible causes and solutions to QuickBooks error 9999. The error can be solved at home without any outside help, only if you follow the most common fixes step by step. We hope you make use of the information precisely.