The inhabitants of the islands very actively use the telephone number 1-300, especially often resorting to it to make appointments with doctors – since the beginning of the year, coupons have been issued for 111 thousand citizens in this way. Most of all, people need the services of dentists – in 2020, over 81 thousand people signed up for them. But there is a need for all specialists. So, two and a half thousand islanders wished to undergo lung cancer screening. The coronavirus pandemic has complicated the work of line 1-300 operators, they have to advise people on how to issue digital passes.
Every day the contact center receives more than two thousand calls, the workload on the employees is serious. Someone makes an appointment with a doctor, someone complains about the service in a medical facility, someone cannot understand the rules for entering the region. The service is available from 08.00 to 20.00 on weekdays, from 10.00 to 13.00 on weekends.