A digital workspace is a technological framework that maintains and controls the parts of an organization’s IT assets, such as applications, data, and endpoints, from a central location. Users may access apps from a digital workspace at any time, from any location, on any device, whether the applications are on-premises or in one or more clouds.
This consolidation of digital corporate resources into a single virtual location streamlines management via a single cloud-based dashboard while providing a secure remote access experience to users on both company-owned and BYOD devices.
The kind of device used for access becomes less relevant as users receive an uniform user experience (UX) independent of end-user client device by decoupling the physical client device from the workspace.
The Advantages of a Digital Workplace
Employees benefit from digital workplace in the following ways:
Employee Productivity: According to a recent Stanford research, employees who work from home (WFH) are 13 percent more productive.
Lower employee turnover: According to the same Stanford study, WFH employees were more happy with their employers and had a 50% lower attrition rate than the non-WFH group. As a result, a better work experience leads to decreased turnover, which helps to keep talented team members on board.
Employee Engagement: A higher level of employee engagement leads to increased productivity and a better employee experience. Eliminating the need for separate sign-ins for each application and allowing employees to utilise their preferred device leads to enhanced productivity and creativity. In a time when many talents are in short supply, digital workplaces assist to recruit and retain vital personnel.
Improved customer service and Net Promoter Scores: Digital workspaces can provide front-line staff with all of the tools they need to quickly resolve customer concerns, resulting in a better employee experience that is translated into a better customer experience.
Digital workspaces improve the capacity to embrace new technologies on-premises, in the cloud, and at the edge without worry of compromising security or performance.
What is the significance of a digital workspace?
For an increasingly distributed workforce, the recent Covid epidemic has highlighted the necessity for work-from-anywhere alternatives. Furthermore, many employees prefer a certain type of device to do a specific activity in the workplace, and they frequently utilise many devices during the day.
This concept of anywhere, any device, any connectivity necessitates a digital workplace that can handle a wide range of endpoints.
What are some of the applications of a Digital Workspace?
Digital workplaces may be beneficial to almost any company. Here are a few examples of how digital workplaces provide a consistent mix of productivity and security:
Contractors and business partners: Companies are increasingly turning to contractors or business partners to help them meet their day-to-day objectives. Managing third-party employees, on the other hand, might be difficult because most of these workers aren’t part of the company directory and so don’t have well defined duties. Non-employee workers have easy, safe access to digital workplaces, which keeps them busy and allows for easy collaboration with employee team members.
Work from home is here to stay, and even employees who formerly worked in a single place are becoming more mobile, in some cases simply because technology now allows them to work from a café or other non-home, non-office location. Whether the applications are local productivity apps, web-based apps, or SaaS, digital workplaces can guarantee that this increasingly mobile and remote workforce has safe yet simple access to the tools and data they need to do their tasks. Digital workplaces can also leverage the location of where workers are working to limit access to just those apps that do not jeopardise the security of sensitive data, whether it is protected by HIPAA, PCI DSS, or GDPR.
Conclusion
The terms digital workspace and digital workplace are used interchangeably. Not only do the phrases digital workspace and digital workplace sound similar, but they’re also frequently used interchangeably. They are not, however, the same.
The actual site where a person works is referred to as a workplace. It might be an office location where co-workers gather together to connect, brainstorm, discuss, and gossip. A digital workspace is an organization’s communal digital workplace or environment for all workers, a place where employees may digitally congregate around the water cooler and interact, particularly when they are unable to work together in person, as during the current Covid epidemic.